Refund and Return Policy
At Physx Nutrition, we strive to provide you with the best products on the market. If you're not completely satisfied with your purchase, we're here to help. Please take a moment to review our refund and return policy below:
Returns and Refunds:
Timeframe for Returns: We accept all returns within 7 days from the date you receive the item. To be eligible for a return, your item must be unused and in the same condition that you received it, with all original packaging intact.
Inspection: All returned items will undergo a thorough inspection to ensure they meet our return criteria. Items that have been open, show signs of use, damage, or tampering may not be eligible for a refund.
Initiating a Return: To initiate a return, please contact our customer support team within the specified 7-day period. You can reach our customer support through the "Contact Us" page, our chat support on our website, or by using the contact details provided on your order confirmation.
Return Shipping: The buyer is responsible for the cost of return shipping. Please package the item securely to prevent damage during transit. We recommend using a trackable shipping service to ensure the safe return of your item.
Refund Process: Once your returned item is received and inspected, we will send you an email notification confirming receipt and approval or rejection of your refund. If approved, the refund will be processed using the same payment method that was used for the original purchase. Please note that the time it takes for the refund to appear in your account may vary depending on your payment provider.
Refund Amount: The refund will encompass the full purchase price of the returned item, excluding any shipping charges or taxes that may have been applied to the original purchase.
Non-Refundable Items: Certain items, such as gift cards, opened items, and items that were on clearance, are non-refundable and not eligible for returns.
If you have any questions or concerns about our refund and return policy, please do not hesitate to reach out to our customer support team. We are here to assist you and ensure your satisfaction with our products.
Please keep in mind that while we make every effort to provide accurate and up-to-date information, this policy is subject to change without notice. We encourage you to review our policy regularly or before making a purchase.
Thank you for choosing Physx Nutrition. Your trust is important to us, and we are committed to delivering a positive shopping experience.